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Understanding Cancellation Policies

Understanding Cancellation Policies

Each listing has a cancellation policy set by the host.

Cancellation terms may vary by location.

Before Booking

Review:

  • Refund eligibility

  • Cancellation deadlines

  • Partial refund conditions

Cancellation deadlines are based on the booking start time.

If a Creative Cancels

Refund amount depends on:

  • The listing’s cancellation policy

  • When the cancellation occurs

If a Host Cancels

If a host cancels:

  • The creative will be notified immediately

  • A full refund will be issued

  • The creative may book an alternative location

Repeated host cancellations may affect listing visibility.

Always review the cancellation terms before confirming a booking.