Listings should accurately represent the space. However, conditions may change over time.
First Step
Contact the host immediately on-site.
Many issues can be resolved quickly.
If the Issue Is Significant
Document the issue:
Take clear photos
Avoid altering the space further
Notify the host through the platform
After the Booking
If the issue affected your shoot, you may raise it through AlocaSpace support.
Claims are reviewed based on:
Listing details
Communication history
Provided documentation
Do not continue the shoot without addressing major discrepancies.